June 2010 eNewsletter




Your Overdraft Privilege Ends August 15th Unless You Opt-In

Overdraft Privilege could save you the hassle and embarrassment of declined transactions at your local restaurant or merchant and offers you peace of mind for the times when you need it most. In order to continue receiving Overdraft Services on your ATM or one-time debit card transactions, you must opt-in by August 15th. You may opt-in online through MemberConnect, by phone or in person at any branch.

To learn more about Overdraft Services, click here.

 


Tech Ridge Opening Thursday, July 22

Our newest branch, Tech Ridge, located in Austin off of IH-35 between Howard and Parmer lanes, will open on Thursday, July 22! This will be a full service branch featuring three drive-thru lanes, a drive-thru ATM and safe deposit boxes.

We are also excited to announce that we have officially closed on another location. Our 19th branch, located in Lakeway, is expected to open in September. Construction is underway on our 20th Austin Metro location, in San Marcos on the south east corner of Hwy 80 and IH-35. This branch is expected to open in November. We are excited to continue expanding and look forward to building new relationships throughout the Austin Metro area!

 

Austin Telco – The Best Home for Your Home Loan

You’re buying a home and you’re looking for mortgage financing. You want the best rate and good service. But where do you start?

If you have always suspected that the credit union is the best place for a mortgage loan, you were right! Here is why:

1. You know us. Because you’re a member, you know who we are and you’re familiar with our products, our services and our staff. If there’s ever a problem, you can come in and discuss it with us in person.

2. We know you. Because we already have a relationship, most of the information we need from you is already in our records. And while we may need to ask you for information again as we assist you with a home loan application, you’re not starting from scratch like you would be with a lender you’ve never worked with.

3. Your loan stays here. Did you know that the average mortgage loan is sold 4 times in the first year? That’s a lot of transferring of records and escrow accounts. At Austin Telco Federal Credit Union, we keep your loan in one place more than 98% of the time.

4. Rates. Because there are hundreds of different mortgage programs out there and some programs have lower rates than others, it’s impossible to really compare rates on home loans unless you know exactly what you’re looking for. You also have to be sure the person on the other end of the line is being perfectly honest with you. At the credit union, we do more than just home loans. You’ll get full information about rates for the program that’s right for you.  You can also rest assured we’re not “marking up” the rate in order to pocket more profits. You are, after all, an owner here, so any profits your loan generates are really yours.

5. Service. You already know how we feel about exceptional member service, but what you may not know is how important excellent service is when it comes to your home loan. Communications between the various professionals working on your home purchase are kept confidential, and we’ll do everything possible from our end to ensure the process goes smoothly. 

So if you’re buying a home, or just thinking about it, come on in to the credit union or click here to learn more.

Now Open: University Oaks, Stone Hill and Buda

University Oaks is located in Round Rock off of IH-35 at the University Boulevard/Chandler Road exit in the University Oaks Shopping Center between IKEA and JCPenney. University Oaks offers three drive-thru lanes, a drive-thru ATM and safe deposit boxes.

Stone Hill is conveniently located in Pflugerville, near the intersection of toll roads 45 and 130 in the Stone Hill Town Center between Home Depot and Super Target.

Buda is conveniently located between Cabela's and Walmart in Buda, Texas. This is a full service branch, which features three drive-thru lanes, a drive-thru ATM and safe deposit boxes.

 

Loan and Savings Rates

Commercial Real Estate, Home Equity, Auto Loans and more!


Certificates of Deposit, Money Market, Regular Savings and more!

Investment Services


Statistically Speaking

As of May 31, 2010

Number of Members
65,966
Number of Checking Accounts
33,986
Capital $ 89,967,660
Loans $ 350,058,297
Deposits $ 936,623,772
Assets $ 1,033,626,252


Regular Lobby & Drive-Thru Hours

Monday & Friday

All Lobbies             9:00 AM - 6:00 PM      
All Drive-Thru's      7:30 AM - 6:00 PM

Tuesday, Wednesday & Thursday

All Lobbies            9:00 AM - 4:00 PM      
All Drive-Thru's     7:30 AM - 6:00 PM

Saturday

Select Lobbies*    9:00 AM – 1:00 PM
All Drive-Thru’s     9:00 AM – 1:00 PM

*La Frontera, Taos, Leander, Bastrop, Pecan Park, Brodie Lane, Georgetown, Cedar Park, Buda, Stone Hill and University Oaks

If you have any questions or need more information on our locations, please call 512.302.5555, ext. 7000.

Contact Information

Mailing Address

Austin Telco Federal Credit Union

8929 Shoal Creek Blvd
Austin, TX 78757
Local Phone Numbers
Austin Metro Area: (512) 302-5555
Bastrop:  (512) 332-2580 

Georgetown: (512) 869-8998
Buda: (512) 295-4089
Email Contacts
General Mailbox: atfcu@atfcu.org This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Questions, comments, concerns: memberfeedback@atfcu.org This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it
MemberConnect Help: techsupport@atfcu.org This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

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Management

James D. Poplin President/CEO

Robert Hernandez Sr. VP, Finance/CFO
Tony Rawls Sr. VP, Lending/CLO
Karen D. Robinson Sr. VP, HR & Branch Operations
Brett Watkins VP, Information Systems
Raye Anne Cawthon VP, Accounting
Jim Howey VP, Lending
Pamela W. Cotton VP, Member Services
Kathleen Miller Assistant VP, Administrative Services
Sandie Peña Assistant VP, Branch Operations

Board of Directors

R.B. Smith Chairman

Joyce Howell
Vice Chairman

Paul Paulsen
Treasurer

Charlene Spillmann
Secretary

Dottie Tichavsky Security/Safety Officer

Joyce Askins Membership Officer

Larry Lantrip Board Member

Supervisory Committee

Larry Lantrip Chairman

Steve Read
Secretary

Don Adams
Member

eNewsletter Editor

Melanie Tipps Marketing Director