May 2011 eNewsletter

Let's keep in touch
We are pleased to announce that we will be keeping you updated via an occasional email. We look forward to sending you important messages to share upcoming news, information to help manage your finances as well as details about products and services that we hope you will find valuable. Please watch for important emails from Austin Telco Federal Credit Union.
Home Equity Loans: Refinancing can mean big savings
Take advantage of Austin Telco Federal Credit Union's unbelievably low home equity rates. ATFCU can save you thousands of dollars over the life of your loan.Use the funds however you wish; home improvements, family vacation, education expenses, paying off credit cards with high interest rates, or consolidating all of your high-rate debts into one loan with a low interest rate. If you have an existing home equity loan that is at least 12 months old, let ATFCU refinance your loan and save you money!
» Click here for more information.
Our 22nd branch, located on Hickory Street across Hwy 183 from HEB, is scheduled to open in Lockhart on June 29th. This full service branch features three drive-thru lanes, a drive-thru ATM and safe deposit boxes.
After we open, please take a moment to stop by and meet your local Austin Telco team. We look forward to building relationships and serving new members in the community of Lockhart.
Austin Telco can now be found on Twitter. Follow us for the latest updates on changing rates, upcoming events, new locations, and more. ATFCU always appreciates your support!
» Visit our Twitter page and become an ATFCU follower.
Social media safety tips
We have expanded our presence on social media channels like Facebook and Twitter, offering our members the opportunity to learn good financial habits. We also feel that it is important to educate our members about good social media habits. Here are some tips from Consumer Reports to remind you how to be safe while being social:
Monitor a child's account. Parents should join their children's circle of friends on Facebook and/or keep tabs on them through their friends or siblings. Parents should delete a pre-teen's account or ask Facebook to do so by using its "report an underage child" form.
Utilize privacy controls. Users should set everything they can to be accessible only to those on their friends list. Enabling a public search allows users' profile picture, friends list, activities and more to be visible online outside of Facebook.
Turn off Instant Personalization. Facebook has been adding sites to its Instant Personalization feature, which automatically links accounts to user-review sites such as TripAdvisor (travel) and Yelp (local businesses).
Use apps with caution. Even though Facebook says in its privacy policy that it doesn't share identifiable information with advertisers without permission, connecting with an app or website allows access to general information. Users should check the list of apps they are using and define the settings for each one listed.
Our loan rates will give you something to smile about. Click below for outstanding rates on Commercial Real Estate, Home Equity, Auto Loans and more!
Stack up the savings with one of our great savings products. Click below to see our excellent rates on Share Certificates, Money Market, Regular Savings and more!
Investment services
Statistically speaking
As of April 30, 2011
Number of Members
68,402
Number of Checking Accounts
35,791
Capital
$98,811,119
Loans
$352,108,777
Deposits
$1,026,808,042
Assets
$1,129,598,429
Regular lobby & drive-thru hours
Monday & Friday
All Lobbies 9:00 AM - 6:00 PM
All Drive-Thru's 7:30 AM - 6:00 PM
Tuesday, Wednesday & Thursday
All Lobbies 9:00 AM - 4:00 PM
All Drive-Thru's 7:30 AM - 6:00 PM
Saturday
Select Lobbies* 9:00 AM – 1:00 PM
All Drive-Thru’s 9:00 AM – 1:00 PM
*La Frontera, Taos, Leander, Bastrop, Pecan Park, Brodie Lane, Georgetown, Lakeway, Cedar Park, Buda, Stone Hill, Tech Ridge, Taylor and University Oaks
If you have any questions or need more information on our locations, please call 512.302.5555 or 800.252.1310, Ext. 7000.
Contact information
Mailing Address
Austin Telco Federal Credit Union
8929 Shoal Creek Blvd
Austin, TX 78757
Phone Numbers
Austin Metro Area: (512) 302-5555
Toll Free: (800) 252-1310
Department Extensions
Bookkeeping: 7190
Loan Department/Member Services: 7194
Administrative Office: 7000
Email Contacts
General Mailbox: atfcu@atfcu.org
Questions, comments, concerns: memberfeedback@atfcu.org
MemberConnect Help: techsupport@atfcu.org
Twitter
www.twitter.com/austintelco
Management
James D. Poplin, President/CEO
Robert Hernandez, Sr. VP, Finance/CFO
Tony Rawls, Sr. VP, Lending/CLO
Karen D. Robinson, Sr. VP, HR & Branch Operations
Brett Watkins, VP, Information Systems
Raye Anne Cawthon, VP, Accounting
Jim Howey, VP, Lending
Pamela W. Cotton, VP, Member Services
Kathleen Miller, Assistant VP, Administrative Services
Sandie Peña, Assistant VP, Branch Operations
Board of Directors
R.B. Smith, Chairman
Joyce Howell, Vice Chairman
Paul Paulsen, Treasurer
Charlene Spillmann, Secretary
Dottie Tichavsky, Security/Safety Officer
Joyce Askins, Membership Officer
Larry Lantrip, Board Member
Supervisory Committee
Steve Read, Chairman
Don Adams, Secretary
Larry Lee, Member
Larry Lantrip, Board Liaison
eNewsletter Editor
Melanie Tipps, Marketing Director










