Scam / Phishing Text Message
We have had members receive a text message asking them to call a certain number with regard to their VCC card. When the number is called it is a very generic digital recording prompting for the member to input all their card information. Neither the text or recording indicate that it's from Austin Telco. Instead it just immediately prompts to have the member enter their sixteen digit card number and then asks for your pin and other information.
Austin Telco would never make a call or request like this. The fraud number is 1-888-959-0609. This is an attempt to steal personal information. If you have called and have input your information, please contact Austin Telco at Ext. 7194 to cancel your card immediately.