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The NCUA Warns of Text Phishing Scam

The National Credit Union Administration has received consumer calls about a suspicious text message​ claiming to come from the agency. The message reads: “National Credit Union Administration Alert for (recipient's phone number). Contact 844-234-5445.”

This is not a communication from NCUA. The agency as well as Austin Telco FCU will not seek personal information through the internet or on the telephone. If you receive any text message claiming to be from the NCUA or Austin Telco, please contact us immediately at 512-302-5555 Ext. 7190.

You may also contact the Internet Crime Complaint Center, a partnership between the Federal Bureau of Investigation and the National White Collar Crime Center.

NCUA operates an online Fraud Prevention Center that offers information about avoiding frauds and scams on its MyCreditUnion.gov​ website.

If you suspect you may have become a victim of identity theft as a result of this scam, you should immediately contact the three major credit bureaus and request a fraud alert be placed on your credit report: Equifax (866-640-2272), Experian (888-397-3742), and TransUnion (855-681-3196).


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