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Touch Tone Teller (TTT)

Touch Tone Teller is our 24 hour a day, 7 day a week, telephone teller. TT Teller is there when you need it, at work, at home, days, nights, weekends, and holidays.

With your Access Code and a touch-tone phone, you can perform a variety of transactions, find your current balance, transfer funds, check history on accounts, even get an advance on your loan!

Touch Tone Teller can be reached at 512-302-4444.

If you don't have a Touch Tone Teller Access Code already, there are four ways to get this.

  • You may come by any branch location and a new access code can be issued to you after verifying a valid ID.
  • You may email a signed written request from the email address we have on file for your account to techsupport@atfcu.org. We will verify your signature and mail your new access code to the address we have on file for your account. (Please allow five working business days for delivery).
  • You may fax a written request to 512-206-3553. We will verify your signature and mail your new access code to the address we have on file for your account. (Please allow five working business days for delivery).
  • You may call accounting at 512-302-5555 ext. 7190. We will verify your information on the account and mail your new access code to the address we have on file for your account.

Remember to push the # sign after each transaction.

TouchTone Teller allows you to choose your own 6 digit Access Code, has the option of operating in MENU or EXPERT mode, and offers many services including check reorders with no changes, and account statement and summary fax-back capabilities.

Each account is identified by your base account number and an account ID. For a complete list of your account IDs enter 4 (shares) or 5 (loans) in MENU mode, or 78 (shares) or 79 (loans) in EXPERT mode.

Decimal places are not required, so amounts should be entered with dollars and cents (example: enter $75.00 as 7500). Transactions before March 1, 1999 are not available.

To Use Touch Tone Teller

  • Call Touch Tone Teller at (512) 302-4444.
  • Enter your base account number followed by #.
  • Enter your Access Code number.
  • Enter a service code from the Menu Mode and follow the instructions. If you wish to change to Expert Mode, please choose Additional Options (7) from Menu Mode.
  • To accept your transaction enter (1). To cancel the transaction, enter 9.
  • End your call by using the (*) key when using the Main Menu, or (99) when using Expert Mode.

Remember to use the # after each transaction.

Click here to download a wallet-size code list.

Menu Mode

Balance Inquiries 1
History Inquiries 2
Transfers 3
Withdrawals 4
Checking Information 5
Loan Information 6
Additional Options 7
To End the Call *
Repeat Main Menu #

Account Types and Ranges

Savings Types

00 Prime Share
01-05 Additional Savings
50-54 Money Market

Checking Types

80 Primary Checking
80-84 Additional Checking

Account Types

60-79 Share Certificates
30-39 IRA Certificates
40-49 IRA Deposit Accounts

Expert Mode

Miscellaneous

Share ID Listing 78
Loan ID Listing 79
Change Business Fax Number 80
Change Home Fax Number 81
Fax Account Summary 82
Fax Statement 83
Check Copy fee 84
Reorder Checks no changes 85
Y-T-D Interest Paid on Loan 88
Y-T-D Dividends Earned 89
Change Language 92
Change Account Number 93
Change PIN 94
Change to Menu Mode 95
HELP 96
Good-Bye ends call 99

Inquiries

Savings Balances 10
Checking Balances 11
Certificate Balances 12
Specific Check Number 13
Check Number Range 14
Loan Balance 15
Loan Payment 16
Loan Payoff 17

Transfers

Savings to:

Savings

30

Checking

31

Money Market

32

Loan

32
Money Market to:

Savings

30

Checking

31

Loan

32
Checking to:

Checking

30

Money Market

33

Savings

33

Loan

34
Line of Credit to:

Checking

36

Savings

37

Histories

Savings or Checking History Check 20
Clearing History 21
Last Deposit 22
Last Payroll Deposit 23
Deposit History 24
ATM Transactions 25
ACH Transactions 26
Loan History 27
Loan Payment History 28

Withdrawal by Check

From Checking 40
From Savings 41
From Loan 42

If you have any questions about the touch-tone teller service, please contact our main office at 512.302.5555, ext. 7199.