Touch ID™ Login

Advanced Mobile App Technology

Now you can use Touch ID to access your Austin Telco account by the touch of your finger. Touch ID is Apple's fingerprint authentication technology. Only phones that are iPhone 5s, iPhone 6, or iPhone 6 plus or later will work. You also have to have iOS7 or higher.

Image of the Touch ID Login notification on the Austin Telco FCU app.


Enabling Touch ID

When you open the Austin Telco app for the first time, you will login as usual with your username and password. If you have Touch ID enabled on your iPhone, a prompt will appear asking if you'd like to enable Touch ID to login to the app. Simply tap "Enable". There is no need to reset your fingerprint, the app will read your fingerprints you have already set on your phone. Once you have chosen to enable Touch ID for the Austin Telco app, you will click on the Austin Telco app and it will prompt you to place your finger on the home button to authenticate your fingerprint. Multiple profiles are not supported.

Disabling Touch ID

To disable Touch ID, click on the menu botton within the app, choose settings, select Touch ID, and choose Disable. Now when you want to login to your account you will need to put in your username and password again.