Account Alerts | Digital Banking

Card & Account Alerts

Card Controls and Card Alerts

Take control of your ATFCU debit and credit card right from Digital Banking. Card Controls help you manage how your card is used, stay informed about card activity, and protect your account with easy-to-use security tools. Whether you want to set spending limits, receive alerts, or temporarily turn your card off, everything is available at your fingertips.

Card Alerts

Choose the alerts that matter most to you and stay informed about card activity in near real time.

Spending Alerts

  • Set a transaction amount and receive an alert anytime a purchase exceeds that threshold.
  • Get notified whenever a transaction is declined.

Location Alerts

  • Receive alerts when your card is used internationally.

Transaction Type Alerts 

  • Get updates on eCommerce transactions.
  • Receive alerts for ATM activity. 

Delivery Options

  • Choose to receive alerts by text message, email, or both.

Card Controls

Card Controls give you more ways to manage how your card works.

Change Your PIN

You can reset your card PIN directly in Digital Banking.

To update your PIN, you will need your current PIN, then you will: 

  1. Enter your existing PIN

  2. Choose a new one that is four non-sequential digits and different from your previous PIN

  3. Confirm your new PIN

Turn Your Card On or Off

Use the toggle on your card’s main page to temporarily switch the card off if you have misplaced it.

If your card is lost, stolen, or compromised, you can deactivate it permanently and request a replacement within Digital Banking.

Set Spending Limits

Manage how your card can be used by choosing spending limits that meet your needs.

  • Set a dollar limit to automatically decline transactions above your selected amount. These limits stay in place until you change them. 
  • You can also set temporary limits by transaction type within the Set Card Limits tile. These reset overnight.
  • If you set limits in more than one section, the lowest limit will be used.

Control Transactions by Type

  • Allow or block eCommerce transactions
  • Allow or block ATM transactions

Card Replacement

If your card is damaged or expired, you can request a replacement that keeps the same number and PIN. Your new card will arrive by mail with an updated expiration date and CVV. Be sure your mailing address is current before submitting your request.

Travel Notifications

Help prevent unnecessary declines during your trip by adding a travel notice.
You can:

  • Enter your travel dates

  • Indicate whether your travel is domestic or international

  • Provide a contact number for the duration of your trip

If you ever notice unusual or unauthorized activity, contact ATFCU’s Card Services Team right away.

Account Alerts

Stay connected to your Austin Telco FCU accounts with customizable alerts designed to keep you informed and protected. Get near real-time updates on account activity so you can manage your finances with confidence. 

Security Alerts

Receive important notifications that help protect your account.

  • External transfer initiated or completed
  • New device registration
  • Password Changes
  • Changes to secure access code contract information
  • Login ID updates
  • Password reset requests
  • New external accounts linked
  • Invalid password attempts
  • Invalid secure access code attempts
  • Login ID disabled or locked
  • New secure messages
  • New users added
  • Changes to security alert preferences
  • Failed transfers
  • User profile updates
  • Successful valid password or secure access code submissions
  • Completion of the password reset process

Account Activity Alerts

Choose alerts that help you monitor your accounts.
  • Available balance
  • Balance
  • Dividends year to date
  • Credit available
  • Credit limit
  • Minimum payment
  • Payoff amount

Custom Alerts

Create your own alerts based on your account activity, transaction history, online transactions, or reminders.

How to Set Up Alerts

  1. Log in to Digital Banking
  2. Go to Settings, then select Alert Settings
  3. Choose the alerts you want from the available options or create custom alerts
  4. Save your settings and you are all set

Stay informed, stay protected, and stay connected with Austin Telco FCU Account Alerts and Card Controls.