Digital Banking Upgrade | Austin Telco FCU

Digital Banking Upgrade

April 16, 2024

Power of One | Card Swap | Austin Telco FCU

CardSwap

Update your Austin Telco card information for your subscriptions.

CardSwap: The Solution for Updating Subscription Payments

In the digital age, keeping up with numerous subscriptions and automatic payments can be a hassle, especially when your card details change. Experience the ease of updating your card information in one centralized location with CardSwap. Streamline the process for a wide range of platforms from a list of service providers that is updated regularly.

Perks:

  • Hassle-Free Replacement: Easily replace lost or expired card details on all your automatic payments, without the stress of missing a service.
  • Simplified Management: Update your card information on your subscriptions and automatic payments with just a few clicks.
  • One-Time Setup: Provide your login details for each service just once, and let CardSwap handle the rest, securely and efficiently. No need to visit each site individually.

April 2, 2024

Instant Pay | Austin Telco FCU

Instant Pay

Transfer money securely to anyone, including nonmembers.

Instant Pay: Instant Money Transfers Simplified

Our Person-to-Person Payment service is redefining the way you pay your peers with our latest offering in the digital payment scene. Whether you’re splitting a dinner bill, sending a gift, or just helping out a friend, our Person-to-Person Payment service ensures that your money reaches its destination instantly.

Perks:

  • Unified Payment Platform: Eliminate the need for multiple apps like Cash App, Zelle, or Venmo. Instant Pay is your single solution for all Person-to-Person transactions.
  • Immediate Transfers: Experience the speed of instant transactions.
  • Exclusively Person-to-Person: Designed for sending money to peers, ensuring a focused and optimized user experience.
  • User-Centric Focused: Send money and let the receiver decide where to accept it, whether it’s Venmo, PayPal, or their Checking Account.

March 26,2024

Our Bill Pay Service Is Being Upgraded

Soon you will have access to an easier, faster, and more convenient way to pay bills. That's because all member accounts that use Bill Pay will be automatically upgraded free of charge during the launch of the new Digital Banking platform.

Prior to the Upgrade

  • If you use our Bill Pay Service, print out or save your payment history for your records and to verify your scheduled payment information after the upgrade.

After the Automatic Upgrade

  • Verify your payee names, addresses, and account numbers are correct. This will help avoid disruptions to your scheduled payments.

  • Set up new eBills for your payees. With eBill, you can view, pay, and track bills online.

We're Here to Help

If you have any questions regarding this upgrade, please contact us on our toll free number during regular business hours at 800-252-1310 or email us at techsupport@atfcu.org. Thank you for choosing Austin Telco FCU for your financial needs. We're excited to serve you even better with our upgraded Bill Pay service.



March 14, 2024

ClickSWITCH | Austin Telco FCU

ClickSWITCH

Transition your recurring payments and direct deposit to an Austin Telco account with ease.

ClickSWITCH: Streamlining Your Financial Transitions with Ease

Managing direct deposit information can be a complex task, especially when transitioning between banks or jobs. ClickSWITCH is an innovative online banking tool designed to simplify this process, ensuring a seamless and efficient management of your direct deposits.

Perks:

  • Time-Saving Convenience: Update all your direct deposit information in one centralized place, at one time.
  • Ease for New Account Holders: Makes the transition to a new bank account smooth and hassle-free, especially for updating direct deposit and automatic ACH details.
  • Simplified Job Changes: Changing jobs? Set up your direct deposit easily in one location.

March 8, 2024

Retrieve and Switch to a Username - New Digital Banking Coming Spring 2024

To enhance security, there are important changes to come with logging in to our new digital banking platform. To ensure a seamless switch to the new platform, you will need to retrieve and switch to using your username instead of your member ID or account number to access online banking.

The upcoming transition to our new digital banking system will no longer support logging in with your member ID or account number. Along with the update, joint account holders will have the ability to create their own unique login for a personalized digital experience. While you're in your account, double check your contact information as well to ensure everything is up to date.


February 27, 2024

Account Consolidation | Austin Telco FCU

Account Consolidation

Connect and manage all your ATFCU personal accounts, including joint accounts, in one central location.

Consolidate Your Accounts: All-in-One Platform, Simplify Your Finances with The Power of One

Experience seamless management of your ATFCU financial accounts with our All-in-One platform. This streamlined solution offers a unified view of all your ATFCU accounts, including joint accounts, simplifying how you monitor your finances from a single location. Additionally, it allows for the integration of external accounts, enabling comprehensive monitoring through our Digital Banking platform.

Perks:

  • Time-Saving Centralization: Access all your ATFCU accounts with a single sign-on, saving you valuable time and effort.
  • Comprehensive Financial Overview: Get a complete picture of your balances in one place.
  • Informed Financial Decisions: With all your financial information at your fingertips, make more informed decisions about your money.
  • Enhanced Monitoring: Keep a close eye on your financial health, track spending patterns, and spot potential issues early.

February 14, 2024

Financial Tools | Austin Telco FCU

Financial Tools

View your credit score and track your financial objectives.

SavvyMoney & Setting Goals: Empower Your Financial Future

Experience the ease of mastering your credit scores and making informed financial decisions with our financial tools SavvyMoney and setting goals. SavvyMoney provides the convenience of real-time access to your credit score, paired with financial education content. But it's not just about monitoring your financial health — it's about enhancing your financial well-being with your personal financial goals you can set.

Perks:

  • Instant Access: View your credit score and credit report anytime, anywhere, at no cost with SavvyMoney.
  • Educational Resources: Benefit from a library of content through SavvyMoney, designed to enhance your financial literacy.
  • Smart Financial Management: SavvyMoney is your partner in managing your credit effectively, helping you make informed decisions and setting up financial goals.
  • Real-Time Updates: Stay informed with up-to-date information on your credit status, aiding in quick decision-making and financial planning.

February 1, 2024

The Power of One

Experience the Power of One

One Login. One Click. One Experience. Exciting upgrades to our Online and Mobile Banking are on the way.

Over the next few weeks, we will highlight top features coming to the new digital banking platform, so be sure to follow along on Facebook, Instagram, or keep visiting this page to learn more about the convenience of handling all of your banking needs through one digital banking experience.

Curious for what's coming?

View Our Video


December 1, 2023

You Spoke, We Listened! Digital Banking Upgrade | Austin Telco FCU

You Spoke, We Listened! New Digital Banking Platform Coming Spring 2024

Get ready for a new banking experience with Austin Telco Federal Credit Union. Our upcoming Digital Banking Platform is tailored to meet your needs with innovative features that enhance convenience, security, and financial management. The new platform will have a new modern look and features like:

  • Update Subscription Payments: Update your Austin Telco card information for your subscriptions.
  • New Financial Tools: View your credit score and track your financial objectives.
  • Peer-to-Peer Money Transfer Solution: Transfer money securely to anyone, including nonmembers.
  • Payment & Deposit Switch: Transition your recurring payments and direct deposits to an Austin Telco account with ease.
  • Account Management and Consolidation: Connect and manage all of your external accounts from other financial institutions and organize them in one central location.

Each member will have a unique login to allow a tailored experience on the platform. Please ensure all your contact information is up to date for a seamless transition.


October 25, 2023

Austin Telco Federal Credit Union will be upgrading digital banking in spring 2024. We're excited to share details about the new features and improvements to mobile and desktop banking in the coming months. To prepare for this update:

  • If you use your account number to log in to online or mobile banking, change to a username. This is a best practice for online security and will be a requirement for our new system. From the login screen, select "Retrieve Username" to look up your username.

  • Update your contact information.
    • Online Banking: Go to “Settings” (gear icon on the top right side) in the menu and then “Change Contact Information” to update your phone and email address
    • Visit a branch
    • Call 512-302-5555 during regular business hours
    • Send a secure message