couple on laptop and looking at paper at a table

Online Banking

Bill Pay | Account Alerts | Statements & Tax Documents | Quicken | Money Manager 

Online Banking is a secure and convenient way to manage all your accounts 24/7. The security of your account is very important to Austin Telco, so we leverage the latest technology to help keep your financial information safe.

Online Banking allows you to:

  • Send and receive secure messages.
  • Transfer funds between your accounts, Austin Telco loan accounts, or to an external account.
  • Pay bills online with Bill Pay.
  • Receive free Account Alerts for low balances, direct deposit, and much more.
  • View and download your Online Statements, tax forms, and cleared checks.
  • Download transaction information into Quicken or other personal financial software.
  • Activate or deactivate your Visa Debit or Credit Card.
  • View Login History.
  • Have access to our financial management tool Money Manager.
  • Open Savings, Money Markets, and Share Certificates online.
  • IRA Contributions.
  • Receive Text Alerts
  • Panel Manager, which allows members to customize their Online Banking experience by hiding, collapsing, and moving certain panels they use.
  • And more.

Online Banking Agreement 


Online Banking Security

Austin Telco employs proven practices to ensure the security of all online banking services.

Keeping financial information secure and confidential, both within Online and Mobile Banking, is a top priority for Austin Telco. Upon displaying or requesting personal information, Austin Telco leverages encryption technologies to prevent unauthorized access to data.

Austin Telco also utilizes multiple layers of security to prevent fraud by verifying the identity of the account holder by either prompting for security questions or requiring a security code. These prompts appear for high risk transactions, unknown login sources or attempted changes to the account.


Bill Pay

Austin Telco's Bill Pay service offers the convenience of paying all of your bills from one site without the hassle of writing a check. Just add your payees and then schedule one-time or recurring payments. It takes just moments to set up payments for your bills! Bill Pay allows you to pay almost anyone, from your mortgage, car payment and even the babysitter.

Key Member Benefits

  • Allows easy and quick scheduling for payments
  • Easily add, edit or delete payees
  • Pay from multiple checking accounts
  • 24/7 availability of history and pending transactions
  • Check images are available for payments that go out as a check
  • In-house bill pay support

How it works

Automatically set up one-time or recurring payments for the date and amounts you desire. Payments can be scheduled up to 12 months in advance! With Online Bill Pay, you can pay anyone, as long as they have a complete postal address.

Unlike auto debit or ACH payments, where funds are automatically withdrawn from your account, you get the flexibility of determining how much you want to pay. Online Bill Pay will show you the date your payment will be withdrawn. If payments are sent electronically it will take 1-2 business days to deliver. If you send a payment by check thru online bill pay the payment could take 5-8 business days.

Security

According to the Federal Trade Commission, almost 85% of identity theft cases are due to lost checkbooks, payments and paper statements along with stolen bills and payments. When you pay bills online, your payment information is protected by the same standards that secure your online account—so you know it's safe.

Austin Telco's Bill Pay provides the maximum online security protection for our members. We have combined the latest technology and rigorous security requirements that exceed the financial industry and regulatory standards.

Bill Pay Service Fees

Up to 15 bills per month
Each bill over 15 paid per month $0.35 each
Check copy fee per check $6.00 each
Stop payment fee per request/per check
$15.00

Need Help?

If you are looking for assistance with payment inquiries, making payments and adding new payees, call 512-302-5555 option 5 or email billpayservices@atfcu.org

ATFCU Bill Pay Disclosure 


Account Alerts

Account Alerts are customized messages sent in virtual real-time to update you whenever there is a change to your account. You can set the messages you want to receive and always be connected.

To set up your Account Alerts, log into Online Banking and choose "Account Alerts" from the navigation menu.

  • Account Balance
  • Account Summary
  • Any Deposit
  • Check Cleared
  • Credit Card Transaction
  • Custom Alert
  • Debit Card Transaction
  • Electronic Deposit
  • Large Withdrawal
  • Loan Balance
  • Loan Payment Due
  • Stop Payment Expiring
  • ATM Withdrawal
  • Courtesy Pay
  • Hold
  • Loan Advance
  • Loan Payment Applied
  • Member to Member Transfer
  • Online Access Locked

Statement & Tax Documents

Online Statements offer convenience and security. You can access your Online Statement online anytime, anywhere at your convenience. Online Statements are stored online for up to ten years. Copies of IRS tax forms for your account are also available. Online Statements safeguard your financial privacy and help protect you from identity fraud by eliminating the possibility of traditional paper statements being lost or stolen out of your mailbox.

For more information about Online Statements or Online Banking, please call 512-302-5555 or visit one of our Austin Metro Locations.

For more information on privacy policy.


Quicken

Below are instructions for Quicken based synchronization from your Online Banking account to other money managing software.

Instructions for Mint

Mint

Instructions for QuickBooks

QuickBooks for Mac

QuickBooks for Windows

QuickBooks Online

Instructions for Quicken

Quicken Essentials for Mac

Quicken for Mac

Quicken for Windows

Initial Setup and General Help


Money Manager

Money Manager is an online money management tool, integrated within Online Banking, that empowers you to take control of your finances and simplify your life. Budgeting, account aggregation, and categorization are just a few of the tools to guide you along your way. Provided FREE of charge to all ATFCU members, Money Manager provides a fast, easy, and secure method to manage all of your finances within Online Banking.

Once your accounts have been securely added to Money Manager (including those outside ATFCU), the service will automatically consolidate, categorize and organize the data into insightful, easy-to-read views and charts. Whether you are interested in checking balances, tracking expenses, maintaining budgets, or managing debt, this service enables you to manage your finances with ease.

Account Aggregation

Money Manager aggregates over 10,000 financial institutions and more added every month. Account aggregation gathers basic financial information from all of your different financial institutions and organizes it into one place.

Expense Tracking

Money Manager automatically categorizes and tracks spending from all your accounts, so you can see where your money is really going. Then create relative budgets based off your actual spending, income, debts, and expenses.

Budgets

Since not all budgets are created equal, using circles or "bubbles" to represent budgets allows you to quickly identify budgets that need the most attention.

At a glance, you will be able to determine a budget's:

  • State (Color)
  • Relative Value (Size)
  • Spending Progress (Meter)
  • Relationship to other budgets.

Setting Up Money Manager

You can set up Money Manager by logging on to your account through Online Banking, selecting "Money Manager" and then selecting "Enroll". Once you have accepted the agreement, you will be able to start using Money Manager.

Security

Money Manager helps insure your sensitive information is protected with the highest of security standards. Austin Telco FCU has no access to accounts you add on Money Manager.

Money Manager User Agreement