Branch Updates

Lobby Hours:
Monday - Friday: 8:30AM - 3:30PM

Drive-Thru:
Monday - Friday: 8:30AM - 5:30PM
Saturday: 9:00AM - 12:00PM

The Following Locations have Modified Drive-Thru Hours & Temporary Closures

For the safety of all members and employees, please do not go to a lobby or use drive-up services if you:

• Have been exposed to, or have been diagnosed with, COVID-19
• Share a household or close relationship with someone who’s been exposed or diagnosed
• Have recently traveled to an area outside the Austin area that has been identified as high-risk
• Are currently exhibiting any symptoms associated with COVID-19.

Access Your Account

There are several ways you can access your account.

• Online and Mobile Banking: The app gives you easy access to your account and features mobile deposit, secured messaging, card center and more.
  • To download the Austin Telco FCU app, please select your designated app store below. 

    

• Call Center: To speak with a member service representative, call 512-302-5555 and press "0" to be connected.  Monday-Friday: 8:30AM – 3:30PM. 
• Drive-thru: Check our locations page to find one near you. (We have 24 locations to serve you.)
• ATMs: Through the ATM Alliance, Austin Telco has over 300+ Free ATMs. Click here to find one near you.