Lobby Hours:
Monday - Friday: 8:30AM - 3:30PM
Drive-Thru:
Monday - Friday: 8:30AM - 5:30PM
Saturday: 9:00AM - 12:00PM
The Following Locations have Modified Drive-Thru Hours & Temporary Closures
Brodie Branch - Starting Monday, August 1st
9220 Brodie Lane
Austin, TX 78748
Lobby:
Monday - Friday: 8:30AM - 3:30PM
Drive-Thru:
Monday - Friday: 8:30AM - 3:30PM
Saturday: 9:00AM - 12:00PM
For the safety of all members and employees, please do not go to a lobby or use drive-up services if you:
- Have been exposed to, or have been diagnosed with, COVID-19
- Share a household or close relationship with someone who’s been exposed or diagnosed
- Have recently traveled to an area outside the Austin area that has been identified as high-risk
- Are currently exhibiting any symptoms associated with COVID-19.
Access Your Account
There are several ways you can access your account.
- Online and Mobile Banking: The app gives you easy access to your account and features mobile deposit, secured messaging, card center and more.
- Call Center: To speak with a member service representative, call 512-302-5555 and press "0" to be connected. Monday-Friday: 8:30AM – 3:30PM.
- Drive-thru: Check our locations page to find one near you. (We have 24 locations to serve you.)
- ATMs: Through the ATM Alliance, Austin Telco has over 300+ Free ATMs. Click here to find one near you.